Refund policy

Returns, defective items, and cancellations:

Our products are either perishable or customized, so we generally do not accept returns unless the item is defective or there are special circumstances.

If you experience any issues, please contact us at: contact@moshimoshisuppli.co.jp

We cannot guarantee that your order can be canceled. Also, order cancellation is not available on our website. If you wish to cancel, please contact us as soon as possible at: contact@moshimoshisuppli.co.jp

If your order has not yet been processed, we will do our best to cancel it.

Return policy: Supplì orders cannot be returned. However, for original merchandise, we accept returns of defective customized items if you contact us within 2 weeks of receiving the item at: contact@moshimoshisuppli.co.jp